Below are some ways that libraries can provide outreach to vulnerable or homebound populations.may seem like a daunting task at this time.
Partner with local agencies to distribute library materials (books, coloring/activity sheets, library gear, etc.)
Books by Mail
Libraries will adopt a safer checkout process when they reopen, including curbside services to mitigate the risk of COVID-19. RAILS (Reaching Across Illinois Library System) has an excellent document to help you work out your new checkout process.
Reduced Contact Checkout
Patrons pull up to the library and pick up the item from staff.
Patrons may have to notify the library what time they’ll be picking the item up.
May be difficult to manage with limited staff.
Safety may be a concern meeting people outdoors if it’s dark
You may consider having a pickup area for patrons, including a table.
Reduces face to face contact.
Patrons will need a way of identifying their materials.
Patrons bring their materials to the circulation desk for checkout.
Library cards should be held by patron for library staff to scan, so staff don't have to touch library card.
Library material barcodes can be revealed by patron for library staff to scan, so staff don't have to touch materials.
Patrons will be eager to come to the library and use all of its traditional services, so it will be important to keep them informed of what has changed. Be sure to post new service guidelines to: