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Annual Reports 2020: 8A COVID Questions

8A COVID Questions

This section is entirely new and mostly includes Yes/No responses. Since the wording may be confusing, I've done my best to explain and provide answers in some cases.

Additional Questions

  • "Were any of the library's outlets physically closed to the public for any period of time due to the Coronavirus (COVID-19) pandemic?" (Y/N)
  • "Did library staff continue to provide services to the public during any portion of the period when the building was physically closed to the public due to the Coronavirus (COVID-19) pandemic?" (Y/N)
  • "Did the library add or increase access to electronic collection materials due to the Coronavirus (COVID-19 pandemic?" (Y/N)
    • All libraries should say YES: all libraries had increased access from the online card signup and the OverDrive collection had several additional titles added beyond our normal amount.
  • "Did the library allow users to complete registration for library cards online without having to come to the library before the Coronavirus (COVID-19) pandemic?" (Y/N)
    • There was an online signup on the catalog that gave temporary access to online resources, but users still had to complete registration in the library.
  • "Did the library allow users to complete registration for library cards online without having to come to the library during the Coronavirus (COVID-19) pandemic?" (Y/N)
    • DEPENDS. While we did technically remove restrictions on cards created through the new online process, some libraries chose whether or not they wanted to require additional in-person registration steps. 
  • Did the library provide reference service via the Internet or telephone when the building was physically closed to the public during the Coronavirus (COVID-19) pandemic? (Y/N)
  • Did the library provide "outside" service for circulation of physical materials at one or more outlets during the Coronavirus (COVID-19) pandemic? (Y/N)
    • "Outside" service is a fancy word for curbside.
  • "Did the library create and provide recordings of program content via the Internet during the Coronavirus (COVID-19) pandemic? Y/N)
  • Report total number of recordings of program content during COVID-19 pandemic. (Optional response, Responses to new questions requiring numerical data may be estimated or left blank the first year.)
  • Did the library provide Wi-Fi Internet access to users outside the building at one or more outlets before the Coronavirus (COVID-19) pandemic? (Y/N)
    • If patrons can reach the WiFi outside the building, regardless of whether you did or didn't change WiFi parameters, then Yes.
  • Did the library intentionally provide Wi-Fi Internet access to users outside the building at one of more outlets during the Coronavirus (COVID-19) pandemic? (Y/N)
    • This also includes libraries who didn't change any WiFi parameters but did intentionally advertise that their WiFi was open even if the building was closed.
  • Did the library increase access to Wi-Fi Internet access to users outside the building at one or more outlets during the Coronavirus (COVID-19) pandemic? (Y/N)
  • Did library staff work for other government agencies or nonprofit organizations instead of, or in addition to, their normal duties during the Coronavirus (COVID-19) pandemic? (Y/N)