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This section is entirely new and mostly includes Yes/No responses. Since the wording may be confusing, I've done my best to explain and provide answers in some cases.
Additional Questions
"Were any of the library's outlets physically closed to the public for any period of time due to the Coronavirus (COVID-19) pandemic?" (Y/N)
"Did library staff continue to provide services to the public during any portion of the period when the building was physically closed to the public due to the Coronavirus (COVID-19) pandemic?" (Y/N)
"Did the library add or increase access to electronic collection materials due to the Coronavirus (COVID-19 pandemic?" (Y/N)
All libraries should say YES: all libraries had increased access from the online card signup and the OverDrive collection had several additional titles added beyond our normal amount.
"Did the library allow users to complete registration for library cards online without having to come to the library before the Coronavirus (COVID-19) pandemic?" (Y/N)
There was an online signup on the catalog that gave temporary access to online resources, but users still had to complete registration in the library.
"Did the library allow users to complete registration for library cards online without having to come to the library during the Coronavirus (COVID-19) pandemic?" (Y/N)
DEPENDS. While we did technically remove restrictions on cards created through the new online process, some libraries chose whether or not they wanted to require additional in-person registration steps.
Did the library provide reference service via the Internet or telephone when the building was physically closed to the public during the Coronavirus (COVID-19) pandemic? (Y/N)
Did the library provide "outside" service for circulation of physical materials at one or more outlets during the Coronavirus (COVID-19) pandemic? (Y/N)
"Outside" service is a fancy word for curbside.
"Did the library create and provide recordings of program content via the Internet during the Coronavirus (COVID-19) pandemic? Y/N)
Report total number of recordings of program content during COVID-19 pandemic. (Optional response, Responses to new questions requiring numerical data may be estimated or left blank the first year.)
Did the library provide Wi-Fi Internet access to users outside the building at one or more outlets before the Coronavirus (COVID-19) pandemic? (Y/N)
If patrons can reach the WiFi outside the building, regardless of whether you did or didn't change WiFi parameters, then Yes.
Did the library intentionally provide Wi-Fi Internet access to users outside the building at one of more outlets during the Coronavirus (COVID-19) pandemic? (Y/N)
This also includes libraries who didn't change any WiFi parameters but did intentionally advertise that their WiFi was open even if the building was closed.
Did the library increase access to Wi-Fi Internet access to users outside the building at one or more outlets during the Coronavirus (COVID-19) pandemic? (Y/N)
Did library staff work for other government agencies or nonprofit organizations instead of, or in addition to, their normal duties during the Coronavirus (COVID-19) pandemic? (Y/N)
