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Annual Reports 2024: 3 Programs

Part 3: Library Programs, Policies, & Services

This section is all about the library's Programs, Policies, and Services. The programming questions do require some calculations and organization of data. Pay attention to the grouping of the questions and answer questions based on the grouping or sub-heading. For instance, 'Summer Reading Program' or 'Early Literacy Program'.

TIPS

  • Self-Directed, Take & Make, Passive Programming - These activities may be reported Q.3.31 One-on-One Program Sessions. If you did 67 Take & Make kits, you would count 67 One on One sessions and (Q.3.31) 67 participants (Q3.32). 
  • We're now providing your 2024 Summer Reading data here.

UNDERSTANDING PART 3: PROGRAMMING BASICS

When reporting your programming, think of it like there's two sections that may, but don't always, overlap. Count ALL live programs TWICE in Section 1: first by AGE then by VENUE. Then, provide details about those programs in section 2, where necessary. It won't be all programs.
  • SECTION 1: 3.17-3.32 General program sessions and attendance for your fiscal year. Every single program held should be represented in these questions. Doesn't matter if it's Summer Reading or otherwise. Every program gets represented twice: first by AGE then by VENUE.
    • Count ALL programs, categorized by AGE. While attendees will vary in age, choose the best, 'targeted' audience of the session to count ALL attendance for that session.
    • Then, count ALL programs, categorized by VENUE (onsite, offsite)
    • EXAMPLE: Held 200 total programs last year? Then 3.22 (Age total) and 3.27 (Venue total) must both be 200. Had 1,200 attendees last year? Then 3.23 (Age total) and 3.28 (Venue total) must both be 1,200.
  • SECTION 2: 3.33-3.77 . The report now wants some details on the programs mentioned in section 1 (Summer Reading 2024, Early Literacy, English Speakers of Other Languages and Digital Literacy). Not all programs will get mentioned here.
Here's how DLD explains this:
All programs counted in Questions 3.33 through 3.77 (Summer Reading, Early Literacy, English Speakers of Other Languages and Digital Literacy) are also included in the figures reported in questions 3.17a through 3.28 including live, virtual program sessions and program attendance
 
 

3.1 Library Visits

If total annual number is not available, typically the state says you may estimate this number by multiplying a 'normal' week by 52. Estimate to your best ability.

3.1 DLD has advised not to use curbside as library visits since patrons could not physically go in the building.

3.2 3.3 Registered Borrowers

This is in regards to both registered 'Resident' (lives within the library's chartered to service area) and 'non-resident'. NCLS provides the answers to these in our Master AR Spreadsheet 2024.

3.2: Look to the spreadsheet for this answer.

3.3: Look to the spreadsheet for this answer.

3.4 - 3.10 Written Policies

These questions are mostly straight forward regarding whether you have a particular policy. If you have a question, please contact your NCLS consultant.

 

3.4 Does the library have an Open Meeting Policy? Y/N

  • While some libraries have an actual separate Open Meeting Policy, some have language that references compliance with Open Meetings Law in their bylaws or another policy. This would be satisfy this question.

3.6 Does the library have an Internet Use policyYou are legally required to have this! 

3.8 Does the library have a board-approved Conflict of Interest policy? You are legally required to have this! 

3.10 Does the library have a board-approved Sexual Harassment policyYou are legally required to have this! 

3.17-3.32 Program Sessions

A Library program Is a planned event with a date, time, targeted audience & focus (may be single, weekly, monthly, in a series, etc.)

You'll first count LIVE programs by ATTENDANCE

TARGETED AUDIENCES: Five Main categories - Please choose the best category the program fits into. While your program may not specifically be 0-5 or 6-11, don't worry! Simply choose the best fit and count that program once in the category.

  1. Children: 0-5
  2. Children: 6-11 
  3. Young Adults: 12-18
  4. Adult 19 or Older
  5. General Interest Program Sessions 
    1. A general interest program session is any planned event that is appropriate for any age group or multiple age groups. Include all–age, all–library, family, and intergenerational program sessions. Examples of these types of program sessions include, but are not limited to, family game nights, holiday events, storytelling programs, or chess clubs. Include all programs here that do not fit into the other age category elements. 

Then, you'll count the total number of SESSIONS by LOCATION. Your program is either:

  1. LIVE ONSITE
  2. LIVE OFFSITE, or
  3. LIVE VIRTUAL

You may have also had a Prerecorded or One-on-One Program, which will count in 3.29 to 3.32.

TIPS for Library Sponsored Program

  • Count each session, regardless if it's in a series
  • Count each group visit to the library as one session
  • Count each visit to a school classroom as one session OFFSITE, count a visit to a group of combined classes as one session
  • Count each session for the INTENDED audience, whatever is the best fit.
  • Program sessions with NO attendance may NOT be counted.

3.31 ONE-ON-ONE Sessions

  • Take & Make kits that are not part of a LIVE program (such as a story hour or otherwise) should be reported under 3.31, One on One sessions and 3.32 One on One attendance. Count each kit prepared as one session, and each kit picked up as one attendee.
  • Count library activities that are delivered on a one-to-one basis such as tutoring, services to the homebound, etc.
  • Computer assistance-whether scheduled by appointment or occur during a schedule walk-in tine frame can be a one-on-one session; computer assistance occurring during a non-scheduled time should be tallied as a reference transaction.

3.35 - 3.55 Summer Reading

For this section, count programs held during the summer months: June - August of 2024 (regardless of your library's fiscal year).

  • Count programs for children, young adults, and adults.
  • Count programs and participation regardless of the theme used. 
  • Use guidance for numbers of programs, number of sessions and targeted audience as outlined under Library Sponsored Programs (3.1-Q3.28).
  • Count each child, young adult, and/or adult as registered to participate in a reading encouragement program if an 'official' library form as been completed. Or, participant has been placed on an official library list for such purpose.

Your SUMMER READING REPORT data is available here.

3.56 - 3.75 Early/Adult/English Speaker/Digital Literacy

Early Literacy: Everything a child knows about communication BEFORE they learn to read and write. Programs for the targeted audience; birth to age 5 & parents/caregivers. Early Literacy program sessions may be for children, for parents/caregivers; or, for both.

Adult Literacy: Workforce Development programs with a targeted audience of non-adult literacy students. Programming includes tutor & student in use of library & its resources such as computers, library materials, job information, job search, test prep, GED prep, citizenship prep & other types of literacy assistance for adults. Sessions may be for groups or one-on-one.

ESOL: Programs that help speakers of other languages learn English. Sessions may be for groups or one-on-one. 

Digital Literacy: Ability to use information and communication techniques to find, evaluate, create and communicate information, requiring both cognitive & technical skills. Examples: Basic computer skills, create e-mail accounts, using social media, online applications & job search resources; may be groups or one-on-one sessions.

Teen-Led Activities: Activities in which teens lead in many aspects of the programming process including planning, design, marketing, and evaluation.