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Annual Reports 2020: 8 Public Service Info

Public Service Information

This is a short and typically easy section. Though due to the pandemic, it will be tough to calculate the 8.10 - 8.13 Annual Total Hours.

TIPS

  • DLD has finally specified their guidance for counting hours regarding curbside. Curbside services (while the building is closed) does NOT count as being open. DLD acknowledges this is a change from everyone's assumptions. If you've already calculated/answered this question to include curbside, you may stick to your original answer.

8.6 - 8.9 Minimum Weekly Total Hours

8.6 - 8.9 Minimum Weekly Total Hours

Looking at the past reporting year, what was the MINIMUM hours scheduled open for a NORMAL week? A normal week excludes abnormalities like holidays, special events, etc. For example, if your library was scheduled to be open for 25 hours a week and changed later to 30 hours in your reporting year, you would record the smaller of the two, 25 hours.

 

The state's guidance is below:

  • Report the minimum weekly total scheduled public service hours for the reporting period.
  • A “minimum week” is a week in which the library is open its fewest regularly scheduled hours, and contains no holidays/special events. Include seven consecutive calendar days, from Sunday through Saturday, or whatever days the library is open during that period.
  • Extensive hours closed to the public due to natural disasters or other events should be excluded from the Minimum Weekly Total Hours even if the staff is scheduled to work.

8.10 - 8.13 Annual Total Hours

8.10 - 8.13 Annual Total Hours

2020 will be an odd year counting hours open to the public. While a confusing year, answer this to the best of your ability - a best guess with what records you have is fine. 

  • DLD has finally specified their guidance for counting hours regarding curbside. Curbside service (while the building is closed) does NOT count as being 'open'. DLD acknowledges this is a change from everyone's assumptions. If you've already answered or submitted this question to include curbside, you will have discretion to adjust. I would change your answer is greatly impacted by the change.

*If your library does not have branches (there are only a few who do), your answer for this should match question 9.15.

  • Extensive hours closed to the public due to natural disasters or other events should NOT be included the Annual Total Hours even if the staff is scheduled to work. This includes COVID.
  • Report the total annual public service hours for the reporting period.
  • Annual Total Hours must equal the sum of question 15 for all outlets listed on Part 9.
  • Minor variations in scheduled public service hours need not be noted.
  • Extensive hours closed to the public due to natural disasters or other events should be excluded from the Annual Total Hours even if the staff is scheduled to work.
  • If the library does not have branches (multiple outlets), Q8.13 Annual Hours Open should equal Q9.15, Public Service Hours Per Year for this Outlet.